Tulips, daffodils, crocuses, nice warm breeze, clothes flopping in the wind, baby bunnies, ok-ok I’m back! For a moment I was lost in springs tranquilizing softness and almost forgot what I set out to pen on paper on this beautiful day!
So now I have a customer that called and wants to know if we could come out ASAP to look at her roof, it is leaking, she had a contractor do a complete re-roof a few years ago and it turned out to be a complete disaster!
Phone conversation- Me: Does he answer his phone? Customer: No not at all! Me: What about his receipt, does it state a warranty? Customer: No there was no receipt! Me: Did you pay him cash under the table? Customer: Uh huh I’m afraid so! Me: Did you look at his work on other projects? Customer: No I just trusted him! This phone conversation occurred late yesterday and happens all too many times.
Always, always ask your contractor for references, go look at his work, talk to his previous customers, check out his suppliers, quality and reputation!
Never just take his work especially if it is a cash under the table deal. Remember: There’s a reason!